Accessibility

A welcoming environment for all  

We continually evaluate how the Silverburn team and destination can remain as welcoming and inclusive as possible for our guests. We’ve worked closely with visible and invisible disability groups (including Crohn’s and Colitis UK, AccessAble and Scottish Autism) to improve signage and our guests’ experience.

Our staff have completed training to provide a better experience for guests living with Alzheimer’s disease. 

We provide mobility equipment through our Shopmobility service and make visits easier for our family guests with quiet rooms, sensory toys, ear defenders and over 150 free family parking spaces.

Shopmobility 

What is Shopmobility?

Our Shopmobility service provides a range of motorised and manual wheelchairs that can be borrowed free of charge to help anyone with mobility issues get around the centre a bit easier.

Where can I find Shopmobility?.

You can find our Shopmobility service on the ground floor of the multi-storey car park. The service is available to our guests from 10am – 6pm daily.

Disabled parking bays are also available for easy access to the centre. Please see our parking page for details.

For more information, please contact our guest services team: 0141 880 3233. 

Accessibility

At Silverburn, you can find over 150 shops, restaurants and leisure facilities over one floor. There’s step-free access throughout the mall and lifts to allow access from all levels of the multi-storey car park. We have over 100 free accessible parking spaces for our guests.

Access guides and more information about accessibility can be found here.

 For guest reviews and comments, please visit Euan’s Guide.