Silverburn FAQs

Baby changing is available at locations throughout the centre. These can be found near the toilets next to:
• Marks & Spencer
• JD Sports
• Wagamama

There is a bottle warmer available in our parent and child rooms.

For some privacy during your shopping trip, we have two parent and child rooms, one at Marks & Spencer and in our Winter Garden. It’s a good spot to breastfeed, do a quick nappy change or have a much-needed pit-stop. It provides a free, safe, clean environment for young families to take a break before getting back on the road.

The Shopmobility service provides a range of motorised and manual wheelchairs that can be hired to make getting around the centre that bit easier. It’s available for anyone who needs help with mobility. The service is free of charge for a wheelchair, scooter or powered chair and is available during centre opening hours.

The dedicated Shopmobility centre at Silverburn is located on the ground floor of the multi-storey car park.

For further information, please contact our customer service team:  0141 880 3229

Silverburn also provides disabled parking spaces with easy access to the centre – click here for more information.

You can find our centre map here.

You can find us at Barrhead Road, Glasgow, G53 6AG.

If you’re travelling by car for the first time, use the sat-nav postcode G53 6EW to find directions.

If arriving from the M77, leave the motorway at junction 2.

You can arrange in advance for a coach to arrive at Silverburn. For further details, please call 0141 880 3200 or email enquiries@shopsilverburn.com.

The following bus routes stop at Silverburn:

First Glasgow: 3, X8, 10, 49 and 57

Click here to read more about your journey to Silverburn with First Bus

Stagecoach: x17, x18 and x44

Click here for live Stagecoach bus times

McGill’s Bus Services: 3, 6

SPT Bus Services: 153

Lost property can be located at our Guest Service Desk.

The Silverburn Guest Service Desk is located outside JD Sports. You’ll find all the information you need about free wi-fi, accessibility and more from our friendly Guest Service team.

Guest Service opening times

Monday – Friday: 10am – 9pm
Saturday & Sunday: 10am – 7pm

Yes, we have a quiet room at the toilet block near M&S and the multi-storey car park.

There are three toilet blocks in the mall, one next to the multi-storey car park, one near our Guest Service Desk and one in the Winter Garden.

Yes, we have security on-site.

At Silverburn, we ask that you treat others as you’d like to be treated, by respecting our staff and other guests.

Yes, First Aid facilities are available at Silverburn. Please let any member of staff know if you need assistance, or alternatively visit our Guest Service Desk.

Yes, we have a cash machine near M&S and one within M&S.

Yes, we offer gift cards that can be redeemed at most of our stores and restaurants. Find out more here.

Yes, there are various charging stations that can be found throughout the mall. Ask our Guest Services team for more info.

Yes, free parking is available in all of our car parks, and 2 hours free parking is available at Tesco Extra car park.

Monday – Friday: 8am – 10pm
Saturday – Sunday: 8am – 8pm

We have 134 designated disabled parking bays located in all of our car parks and on the ground floor – level 2 of the multi-storey car park which has direct access to shop mobility.

We have allocated 153 larger parking spaces for young families, making it easier to get in and out of the car with prams and pushchairs. You can find them:

• On Level 1 – 4 of the multi-storey car park
• In the red car park

You can find electric car charging points on level 1 of our multi-storey car park, free of charge. For more information on how to use the charging points, check out the Pod Point website.

Yes, bicycle racks are available. Please note, we don’t provide chains or locks.